Acura CD Player Accesory Question

i just received this item today and installed it in my integra. when i started the car and tried to insert a CD. it took about 5 minutes to read the first song. then when i tried to skip the next song, I could hear the laser moving back and forth for another 10 minutes and nothing. no music. Im wondering if there is a special way to set this CD player up to my head unit, or if this is possibly a faulty unit that received. the CD I am trying to play is basically new and bought from the store. not a burned cd.

This is the second unit i’ve bought off Ebay. the first one i bought just spit the CD’s back out tight after putting them in.

Sounds faulty to me. Or maybe the laser got misaligned in shipping? Just a guess though…

thats what i figured the first time. but how could this happen twice in a row?!?!

bad luck??

first one almost sounds like like the loading mechanism was messed. had that on one of my aftermarket decks. Put the CD it would jsut spit it right back out(almost like some women lol). Will they replace it?