tokico illumina warranty

I have two shocks going bad anybody have any experience with the warranty ? Ive had them for about 4 years now and have put alot of miles on the car so as far as reliability they did there part i feel. I had another car with tokico’s and the shop i got them from would replace them, i would buy the new one and give him the old one then he would send them in and give me the reimbursement. thanks for any help.

I warrantied mine about 5 years ago. That is exactly what I had to do. If you didn’t send in the warranty card that came with the shocks, you will need to have your original receipt. I did have to pay for shipping on them also. They sent me a new set first and then I sent mine in to have them look at them. Make sure to not mar up the shaft when you take them out though.